Grand Mercure Apartments Magnetic Island

ex. Mantra One Bright Point

146 Sooning Street, Magnetic Island, QLD, Australia, 4819show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  25 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

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Overview

Grand Mercure Apartments Magnetic Island is an apartment located within a stroll from a beach. The apartment is set in a 5-storey building constructed in 2011. There are a designated smoking area, an elevator and a restaurant provided onsite.

Guests will appreciate a spectacular location a 30-minute walk away from Magnetic Island city center. There is a ferry port nearby and other parts of Magnetic Island are easily accessible. Serving a wide range of dishes, Boardwalk Restaurant and Bar and Restaurant Le Paradis are about 150 meters from the property.

20 minutes' drive from Townsville International airport.

Rooms

Non-smoking rooms feature the ocean view. As the apartment is near Cleveland Bay and the Coral Sea, the rooms offer a magnificent view. Guests will make use of a queen size bed, a double bed and a single bed. Featuring a shower and a bidet, a bathroom provides a hairdryer, free toiletries and soft bathrobes as well.

Eat & Drink

A kitchen is fitted with a microwave, an electric kettle, a dishwasher, coffee/tea makers and a fridge.

A continental breakfast is served at the price of AUD 10 per person per night. 

Relax

Guests will enjoy spending time at an own balcony or in a wellness area with a Jacuzzi and a sauna. A patio, barbeque grills and a library are provided on-site. There are bicycles for rent. The property also offers cribs, babysitting and a game room for guests with children. Snorkeling, diving and canoeing are also available.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Wireless internet is available in the business centre for additional charge.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   58.

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Facilities
Paid Wi-Fi

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkeling
  • Canoeing
  • Hiking
  • Horseback riding
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • DVDs/ Videos for children

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • BBQ facilities
  • Spa & wellness centre
  • Massage

Room view

  • Sea view
  • Ocean view
  • Water view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Kitchen
  • Electric kettle

Media

  • CD player
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-17:00FREECheck-out07:00-10:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Boardwalk Restaurant and BarBoardwalk Restaurant and Bar400 ft123 Sooning Street
Restaurant Le ParadisRestaurant Le Paradis1600 ftShop 8, 98- 100 Sooning St
Caffe Dell' IsolaCaffe Dell' Isola2200 ftShp 1/ 7 Marine Pde
Pizza TonitePizza Tonite2200 ftNelly Bay
Man FridayMan Friday2700 ft37 Warboys Street
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The StrandThe Strand6.9 miThe Strand, Townsville
Castle HillCastle Hill7.7 miCastle Hill Road, Townsville
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Getting around
Airports
Townsville International (TSV)8.8 mi
Ayr (AYR)42.6 mi
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Reviews
8.0
FabulousBased on  25  reviews

Rating by category:

8.3
Location
6.3
Service
8.5
Rooms
  • 8.8
    Superb

    the fact that the outside furniture was falling apart, and some of the main lights didn't work.

  • 8.2
    Fabulous

    The location at Nelly bay was very good, near restaurants,, supermarket, bus and ferry. The appartment was very spacy and comfortable.

  • 6.6
    Good

    It was was close to the ferry and the islands public transport, and within walking distance to good restaraunts.

    overall it was noisy, both with other resident's and unfortunately our apartment was next to the security gate and it banged all through the night.

  • 7.4
    Very good

    Location, terrific. Staff helpful and co-operative. Nice bright apartment. However.. I think that for a resort costing approx $250.00 per day, we would have ........1.received at least two soaps, shower and basin, in our "starter pack. 2. Have had matching cutlery, and a cutlery drawer that wasn't damaged. Matching crockery, and full sets of each size, only two Dinner plates, which were not Villeroy and Bosch. Basic instructions re T.V./Austar, would have been helpful Perhaps recent change of Management, has something to do with these complaints.

    The location of the apartments is terrific. The Apartment's design very functional. Great access from the Ferry. Close to Local Bus Stop. Car Hire, Supermarket.

  • 9.0
    Superb

    The location and the convernience to everything.

  • 7.8
    Fabulous

    convenient, clean, value for money.

    Not made clear on website that there were no eating facilities and (or that advertised breakfast option was a pre prepared packet of items). Housekeeping service lacking in details i.e. bath had no plug, only one Mug in kitchen ( from a set of 4- other 3 in main office we found out latter). Air conditioning failed on first night and we had to move rooms the next day- no-one ever apologised at all for the inconvenience this incurred to our short 3 day stay- we were just told another room was available.This room was outside the main pool and hence lacked privacy. An upgrade rather than a downgrade might have been more appropriate.

  • 6.6
    Good

    Location is excellent, views are amazing. Beside ferry, shops and restaurants.

    Lots of often small things; Main gate zapper did not work - needed a new battery. Apartment had a smell on entry - from dishwasher. One roll of toilet paper between 2 toilets. Arrived late at night, some milk (long life)would have been great for tea / coffee. One bedside lamp had no bulb.

  • 7.0
    Very good

    The view and room setup.

    No milk for coffee in fridge. Floor wet from mopping when we checked in.

  • 7.0
    Very good

    The view.

    Maintenance of the unit - missing light bulb on bedside table in main bedroom; blind in main bedroom broken. Limited toiletries supplied eg. one bar of soap; two conditioners given instead of one shampoo and one conditioner. For the price, perhaps a complimentary bottle of wine, candles and matches and free beach towels supplied. We found a lack of privacy on the balcony and could hear conversations in all units surrounding. In the evening a lot of noise in the complex with slamming doors, children running around. We would recommend the apartments for the view. We are returning to the island over Christmas and have chosen a house on the beach with more privacy.

  • 5.0
    Guest rating

    The Location Room size

    The service - our television was not working and we tried to contact reception and no one answered, we tried multiple times within a 1 hour block Our room was dirty - kitchen bench wasn't wiped down, toiletries and hair from the last people were left in the bathroom

  • 7.8
    Fabulous

    The apartment was huge and the view was spectacular.

    The could use a couple of extra cafes in the area.

  • 5.4
    Guest rating

    The view from our room was amazing and the facilities provided in room (magazines, kitchen utensiles etc) were great.

    The attitude of the reception woman! We arrived on the 12.15 ferry and went to check in and was told in a rather aggressive manner that "check in is 2pm - that is global!!!!!!". She advised us to go away and she would phone when the room was ready for us to check into. We then decided to go over to Horseshoe Bay to the jetskis and by the time we had finished there, our room would be ready. We let her know our plans and asked that when our room was ready, coud our bags be taken there. She said "we are not a hotel you know!!!" Very poor!!!! I would not rebook at your hotel again, purely because of her dreadful attitude.

  • 8.8
    Superb

    lovely apartment, everything i needed for my stay, felt safe and secure great location next to the ferry and the bus to other parts of the island no problems at all

  • 7.4
    Very good

    The flat was well equipped

    Staff gave us the wrong time for one of the excursions which wasted one of our days.

  • 7.0
    Very good

    I was really disappointed in the fact we didnt get a spa room although that is what I paid for

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Highlights
8
FabulousBased on  25 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

Use Badge
Good to know
Check-infrom 14:00-17:00FREECheck-out07:00-10:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Townsville International (TSV)8.8 mi
Ayr (AYR)42.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room